Many people are telling you how to bring a better Customer Experience. With new technology or better marketing many aspects of the Customer Journey can be improved. But I strongly advice you focus first on preventing a Bad Customer Experience!
The history of Ecommerce started 40 years ago, but online shopping only became possible when the internet was opened to the public in 1991. At first the big players like Amazon and eBay were dictating the Ecommerce market, but in 2018 Amazon is the leading Ecommerce company in the United Stated with $53 billion revenue a year. […]